Last updated: August 2025
Welcome to Zenflow Ice Baths. These Terms and Conditions govern your use of our website https://zenflowicebaths.co.uk and the purchase of our products. By accessing our site or placing an order, you agree to these Terms and Conditions. Please read them carefully before using our services.
Zenflow Ice Baths (“we,” “our,” or “us”) operates in the United Kingdom, providing high-quality ice bath products for personal and commercial use.
Contact Information:
Email: support@zenflowicebaths.co.uk
Phone: [Insert Contact Number]
Address: Unit J Prince of Wales Industrial Units Vulcan Street OLDHAM OL1 4ER
By using our website or purchasing from us, you confirm that:
You are at least 18 years old.
You have the legal capacity to enter into a binding contract.
You are using our products for lawful purposes only.
We strive to ensure all product descriptions, prices, and availability details are accurate. However, we reserve the right to correct errors, update information, or discontinue products at any time without prior notice.
All orders are subject to acceptance and availability.
Prices are shown in GBP (£) and include VAT unless stated otherwise.
We accept payment via [Insert Accepted Payment Methods].
Once your order is confirmed, you will receive an order confirmation email.
We deliver to addresses within the UK and selected international locations.
Delivery times are estimates and may vary due to circumstances beyond our control.
Risk of loss or damage passes to you once the product is delivered.
You have the right to cancel your order within 14 days of receiving the goods, in accordance with UK Consumer Contracts Regulations.
Returned products must be unused, in their original packaging, and in resalable condition.
Certain products may be non-returnable for hygiene reasons.
Refunds will be processed within 14 days of receiving the returned goods.
For full return instructions, please see our Returns Policy.
Our ice baths are designed for use by healthy individuals. You are responsible for ensuring you are medically fit before use. If you have health conditions (e.g., cardiovascular issues, pregnancy, respiratory conditions), seek medical advice before using cold therapy products. We are not liable for any injury, illness, or damage caused by improper use.
All content on our website, including text, images, logos, and product designs, is owned by or licensed to Zenflow Ice Baths and is protected under UK copyright and trademark laws. You may not copy, reproduce, or distribute our content without prior written consent.
To the fullest extent permitted by law:
We are not responsible for any indirect, incidental, or consequential damages arising from your use of our products or website.
Our total liability in connection with any purchase is limited to the price paid for that product.
Your personal information will be handled in accordance with our Privacy Policy. By using our services, you consent to the processing of your data as described in that policy.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms and Conditions from time to time. The latest version will always be posted on our website, and continued use of our site constitutes your acceptance of any changes.
If you have any questions about these Terms and Conditions, please contact us at:
support@zenflowicebaths.co.uk