Last updated: August 2025
At Zenflow Ice Baths, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding your information.
We may collect:
Personal details you provide (name, email, phone number, shipping address)
Payment information (processed securely via our payment partners — we do not store card details)
Order history and purchase preferences
Website usage data (IP address, browser type, pages visited)
We use your data to:
Process and deliver your orders
Provide customer support and respond to inquiries
Send order updates, promotions, and newsletters (if you’ve opted in)
Improve our website, products, and services
Detect and prevent fraud or unauthorized activity
We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to block cookies, but some features may not work properly.
We do not sell your personal information. We may share your data with:
Service providers (payment processors, shipping companies, marketing tools)
Legal authorities if required by law
All third parties we work with are required to protect your data.
We keep your information only as long as necessary to fulfill the purposes above or as required by law.
You can request to:
Access the personal data we hold about you
Correct inaccurate information
Delete your data (unless we must keep it for legal or security reasons)
Withdraw consent for marketing communications
To exercise your rights, contact us at support@zenflowicebaths.co.uk.
We take appropriate security measures to protect your information from unauthorized access, disclosure, or loss.
If you have questions about this Privacy Policy, please contact:
Zenflow Ice Baths
Email: support@zenflowicebaths.co.uk
Website: https://zenflowicebaths.co.uk